Shipping Policy

After Dispatch

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​Your Delivery

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Deliveries are made according to Royal Mail delivery times. There are no deliveries on Sundays or on public holidays. We will notify you by e-mail when your order is dispatched. If Royal Mail have planned strikes, please factor this in prior to purchase as we take no responsibility for late parcels due to this.

 

What happens if I am not in to receive the order?

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If the driver does not find you in to receive the goods, he will try again the next day. Normally two attempts will be made to deliver the goods. The driver will leave a message quoting a telephone number. Please ring this number to arrange a new delivery date.

If they are unable to contact you at all, the entire delivery will be returned to our warehouse. In this case you will need to pay for the goods to be redelivered again.